We cannot provide refunds on any products purchased from our Website, your statutory rights are not affected.

Exchanges will be honoured subject to availability (with the exception of the items listed below) within 7 days, beginning the day after your order is delivered. Items must be returned unused, in perfect condition and in the original packaging. Until you return items to us you are responsible for their safe keeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.

Please email us info@nisaaboutique.com for an authorisation number to ensure a replacement size is available. Unfortunately your shipping and and handling charges, on exchange items, are your responsibility. NISAA is not liable for the loss of garments being returned. Please consider using a tracked and insured service to protect yourself.